FAQs

Q: How do I get started in purchasing a Course?

A: Simply Sign Up and then select Learning Packages or All Courses from our home page, or scroll down to Courses after our Introduction and select the blue tab for Families or Individuals or Education Facilities  & Other Organisations.

You will be taken straight to our selection and then click the session title for your requirement whether you are Families or  Individuals or Education Facilities &  Other Organisations.  Follow the prompts to CART and use your credit or debit card to make a purchase

Q; How do I access my purchased Course ?

A; Once you have successfully purchased a course, Simply click on the link at the bottom of the “Checkout” page on the website. The link will take you directly to your purchased course. Alternatively – Click on the “Home” tab at the top of the website. Once on the “Home” page, hover and left click on the blue “Hi” tab, located at the upper right side of the home page, the drop-down box will appear and left click on “Enrolled Courses”.  All of your purchased courses will be located here.

Q: Am I locked into a contract?

A: No, once you purchase a course, there are no further costs, hidden fees or commitments 

Q: Where are my details kept and how are they secured?

A: All information received and payments made are protected through encrypted online protocols and 24/7 monitored firewalls mitigating  threats, malware and viruses.    Our hosting company is Australian based and owned and our severs are located in Sydney, Australia.

Q: How do I contact CSS if I want to organise a personal presentation at my school or workplace?

A; Please feel free to contact us at CSS, we will be more than happy to discuss your particular requirements and design a program from our packages that would best suit your requirements.

Q: When will the Zoom Sessions become available?

A; Our Zoom sessions will become available on 1st September 2023. We, at CSS are really looking forward to engaging with you and utilising our experience in assisting you to the best of our ability.